FAQs

FAQs

1
Are you trading company or manufacturer ?

We are factory export office in Shanghai.

How does your factory control the quality ?

Quality is the life of our factory, and the responsibility to our customers, our factory own thecertificates of lS0, and some meet the standard of GMP, we have strictly ERP system processfrom law material, produce, lab test, packing, store to shipping delivery, furthermore we canprovide OEM and Customization service

How long is your delivery time?

Generally it is 2-7 days if the goods are in stock. or it is 7-15 days if the goods for open produce, it is according to quantity.

Do you provide samples ? is it free or extra ?

Yes,we could offer the sample for free.

What is your terms of payment ?

TT, LC,,OA, DP, DA, Trade Assurance, SinoSure, VISA, Paypal, Western Union, etc can be discussed according customers request

How about your after-sales service ?

We are a responsible and reputable company, we focus on an win-win and long term cooperation , if problem in shipping, quality, etc.we strictly according our ERP system andeffective communication with customers to solve

WANT TO WORK WITH US?